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Article: Leading For Success
Great leadership is an invaluable key to business success. For some
people, great leadership skills are something they are born with. For
others, it is a learned skill. The value of good leadership is often
underestimated. Models of good leadership can so often fall into the
category of charisma, charm and an outgoing personality who is always the
center of attention. In groups, it often appears that the loud, bold and
assertive person takes on the role of leader. The truth is that being the
loudest and boldest does not necessarily make a good leader. In fact, quite
the opposite. In any group effort, good leadership skills make a significant
difference to the performance of the team.
1. Lead from Behind
The cliché image of the militant leader charging forth, leading his men
into battle is not the one we should aspire to. There is a myth that the
leader needs to be in front, leading the pack, forging the way, keeping the
course. The truth is that great leaders have a variety of styles. It is most
important that, as a leader, you are familiar with your personal style. An
effective leader can easily lead from behind, if that is where he/she is
most comfortable, guiding the team from a fallback position. Most
importantly, a good leader exudes confidence in the team.
2. Have a Vision - or Borrow One From Someone Else!
This might sound obvious but you would be surprised at how many people
find themselves in leadership roles without any idea of where they are
heading. As the leader it is your job, it is your DUTY to have a clear
vision of where the team is headed. It is not important that the team reach
the final destination in the immediate future, but it is extremely important
that you, as the leader, have a clear idea of where you are headed.
Imagine that your team, group, organization, corporation is on a journey.
Imagine a journey with no clear destination vs. one with a clear
destination. Which requires more energy effort and time? A journey without a
clear destination may, in fact, offer more opportunities for discovery and
exploration. However, if that is not your primary goal, it is necessary for
you to immediately clarify where it is that you are GOING before you can
lead your team there! It is not uncommon for several people on the same team
to have entirely different visions of what the destination is. In order to
work most effectively, the entire team must have a clear idea of the vision,
the goal and be in AGREEMENT. When there is disagreement, or a lack of
clarity, the result may be fragmentation, disgruntled team members and,
sometimes, sabotage of the project.
3. Chart a Course
It always amazes me to see how many businesses, ventures and projects are
thrust into full swing before anyone has even thought to make a PLAN. As a
leader it is your job to make sure that a plan is created. You do not
necessarily have to be the one to develop it. In fact, the success of the
plan is directly related to the amount of buy-in from the team. Your project
will have a greater chance of success if the plan is developed and presented
by a group. Your first job, as the leader, is to ensure that a plan is
created. Your next job is to ensure that the entire team understands the
plan and is ready to put it into action.
Take the example of a crew sailing a ship. It is essential, to everyone’s
survival, that the entire crew understands and has some agreement upon 1)
the destination 2) the course. What will happen if the day shift is set on a
course from San Francisco to Hawaii and the night crew thinks the course is
from San Francisco to South America?
4. Ultimate Goals vs Actual Goals
Just as the success of a play depends upon the development of each
character, the success of a business depends upon each team member’s
understanding of his role and his/her ability to play it well. Each role is
an essential element of the project. It is important that each team member
understands the goal of his particular role and has a plan to reach the
goal. It is the leader’s job to support each player, help clarify action
plans, and set deadlines. On a hockey team, the goalie knows that his ROLE
is much different from an offensive player’s role. Their GOALS are
entirely different as well. While both players know that their ULTIMATE GOAL
is to win the game, the goalie’s ACTUAL GOAL is to prevent opposing team’s
pucks from reaching the net. The offensive player’s ACTUAL GOAL is to hit
his puck into the opposing team’s net. Two very different actual goals;
the same ultimate goal.
5. Listen as Well as Hear
One of the most important aspects of being a great leader is the ability
to listen. Listening is different from hearing. While in hearing, one is
able to obtain basic content and information, listening requires an ability
to tune in on a variety of levels. Luckily, this is a skill that can be
learned and is essential for great leadership. Listening requires not only
receiving aural information, but also picking up on the underlying messages,
the “background noise” (the feelings, perceptions and intents that are
an integrate part of the message being relayed). A great leader not only
listens to what is being said, but is able to listen for what is not being
said.
6. Energy Boosters
Your team will go farther and further the more support they have. People
are exerting energy, giving their time, experiencing set backs, as well as
successes. Remember cookie time when you were a kid? Everyone needs a little
pick me up, something to look forward to, a reward, not just for a job well
done but also, for a job well attended to. Inspire, reward and energize your
team with treats! Offer tickets to sports events, theatre, a lunch out or
just a basket of morning muffins. If you don’t know what will work well as
an energy booster, just ask. People are eager to offer suggestions for
tempting treats and rewards.
7. Acknowledge the Baby Steps
Acknowledging the successes, the big WINS, is easy. For one thing, they
are obvious. Your team’s performance rate will improve drastically once
you start acknowledging the baby steps, the little wins, the small
accomplishments. The way to reach the summit is one step at a time and you
will see a noticeable increase in morale, efficiency and productivity once
you, as the leader, make it your personal mission to acknowledge your team’s
work. If you want to be a super successful leader, take on the challenge of
acknowledging one accomplishment (no matter how small) each team member has
made. One way to do this is to just look at what it is that this person has
spent time doing and acknowledge one task they have completed, one
contribution they have made to the group or one asset that you see them as
having. You will be rewarded by witnessing a significant improvement in
performance.
Being a good leader is not terribly challenging. Being a great leader
requires commitment, self-realization and a desire to support the team as a
whole. Great leadership can make the difference between a business which
just coasts and a business which thrives. Great leadership will not only
produce results in team performance, productivity and morale, but it will
achieve an attraction effect on customers. People are drawn towards thriving
enterprises. What’s your next step towards becoming a fantastic leader?
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